Don't let a missed call mean a missed opportunity to acquire a new member or close a claim.Brand your calls with your trusted name.And watch answer rates soar.
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Prevent your competitors from reaching a potential subscriber before you can. Get your call answered first by getting it answered faster.
Don’t let unanswered calls delay the rate at which you close claims. Instill trust in every phone call with your trusted name.
Don't let your agents waste time trying to explain the reason for their call. Get recognized on the first ring and enable more productive conversations and faster resolutions.
increase in answer rates for a 150 year old Fortune 500 financial security company
increase in call engagement for a 100 year old Fortune 500 American multinational finance and life insurance corporation
increase in call durations for a US-based independent insurance company
How do your customers want to be contacted? What's the role of voice in the insurance contact center? Get the top trends and insights on the voice call from our global data set of 150 billion calls processed in 2020 combined with third party market research of businesses and consumers.
More consumers prefer to be contacted by their financial service providers by phone than any other channel.
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